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We can connect to your computer, provided that you are able to access the internet, to offer Remote Support to fix your problems.
This service is available Mon-Fri,
09:00 - 17:00 UK time only.
To use our Remote Support option you must follow these steps:
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Call us on 01254 831 145 or Local Rate 0845 8388 545
to agree that Remote Support is feasible
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Accept the cost of £25.00 (+ VAT) per 20 minutes of Remote Support
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You will be prompted to either:
1. "Save File" in which case you should save the file to the Desktop of your computer, or
2. To "Run" the file. You may have to Unblock or Allow this programme in your Firewall to run this software.
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Sit back while we work on your PC
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If we can't fix the problem we will refund £15.00 of the charge.
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Our Services
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Testimonial
"If you have an I.T. Dept that gives you clear advice, based on sound technical expertise, and supports your network like their own, you are probably already dealing with The IT Dept!
I have worked with them, and have no hesitation in recommending their services."
Allan Bury
Interezia Networking
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