We can connect to your computer, provided that you are able to access the internet, to offer Remote Support to fix your problems.
This service is available Mon-Fri,
09:00 - 17:00 UK time only.
To use our Remote Support option you must follow these steps:
- Call us on 01254 831 145 or Local Rate 0845 8388 545
to agree that Remote Support is feasible
- Accept the cost of £25.50 (+ VAT) per 20 minutes of Remote Support
- Click HERE to download the Remote Support software.
You will be prompted to either:
1. "Save File" in which case you should save the file to the Desktop of your computer, or
2. To "Run" the file. You may have to Unblock or Allow this programme to run.
- Sit back while we work on your PC
- If we can't fix the problem we will refund £15.00 of the charge.
Call us now on 01254 831 145 or on 0845 8388 545 to learn how we can help you.
The IT Dept - Keeping IT Simple
